PERSAS has made significant strides towards continuous improvement in the workplace. Joining the ISO 9001 standard we currently hold; the team have just completed and been approved for two additional certification standards – a AS/NZS 4801 and ISO 14001.
We believe it’s vital to look externally, to ensure operations are being conducted at the highest standard. This is something that has seen PERSAS evolve and build strong relationships with a range of local and national clients.
The benefits of certification
Health and safety are made a priority with ISO certification. Through these measures we can deliver clients a service they can rely on. This in turn means less safety risks for when they use the equipment we sell and service.
“We like to keep our business growing. Not just from a sales perspective, but in terms of continuous improvement,” PERSAS Managing Director, Brett Williamson said.
“Our dedication to continuous training also means we are able to show our clients that the equipment we sell and service has been handled with care. This builds trust and ensures clients can rely on us for their work needs.”
Through ensuring our certification is up-to-date, we are putting our client’s needs first.
Acquiring certification requires time, effort and training. Through training we are able to gain competitive industry knowledge that can then be passed on to our clients.
We have always prided ourselves on being a business that provides more than just a box. Our team are also here to educate themselves and clients about the value of our range of products and maintain them so you can rely on us for the long-haul.
“At PERSAS we are never going to just hand you a box and tell you to be on your way. With this further training and certification, we are able to give clients the added knowledge they need to safely and appropriately use any given tool/equipment in their workplace,” Brett said.
But what is ISO Certification?
ISO is an independent, non-governmental organisation. They have developed a wide range of standards for businesses to adhere to and measure themselves against.
The AS/NZS 4801 demonstrates a company’s knowledge and control over workplace hazards and risks. It’s applicable to the construction, manufacturing, aviation, professional services, healthcare, and transport industries.
The responsibilities associated with the health and safety of employees, business units, and output has increased in recent years, so it has become increasingly important for diligent businesses, like PERSAS, to implement a management system that complies with the AS/NZS 4801 standard.
Behind the scenes – a look into receiving certification
However, certification is no easy feat – the process is made up of eight steps and takes dedication and a comprehensive understanding.
A discovery workshop began the journey, back in (June 2018), where the PERSAS team were required to outline our objectives. Next, was a risk, planning and compliance workshop.
Having taken on board some valuable information, the team delved into step four – system development.
Awareness and induction training followed. Implementation activities followed the team induction. In the seventh step, internal audits were conducted – these were crucial for PERSAS to make it to the final step, so it was hands-on deck when assessing the workplace.
Finally, the audit was conducted by QMS, and the ISO4801 standard was awarded to PERSAS in October 2019.
To really put the business ahead of the pack, the team also applied for the ISO14001 standard in the same period.
Having covered the team with the appropriate approach to safety, this standard saw PERSAS doing their bit for the environment.
The internationally accepted standard offers advice on implementing an effective environmental management system.
The team worked hard, implementing the best system possible, and were approved for certification in October 2019 as well.
Keeping up to date
But the job isn’t over – one of the most important parts of ISO14001 is maintenance. The PERSAS team ensure they are constantly working within their newest quality management systems. This allows for worker safety and environmental responsibility to be prioritised
While ISO9001 isn’t a compulsory requirement for business, it’s based on continual improvement. The PERSAS team resonates with this value. But Brett understood it was time to take the next step in the certification process, having held the ISO9001 standard for five years.
“We wanted to go beyond the ISO9001 standard as it acts as the WHS benchmark. We feel the ISO4801 and ISO14001 additions make PERSAS an even more competitive business, one made up of well-informed team members and satisfied clients,” he said.
Our dedication to having the most up-to-date certification also saw two of PERSAS’ Business Development Managers travel to the UK for international industry training with Norbar Torque Tools.
It was here that Business Development Managers (BDM) Kevin and Lee were able to receive up-to-date industry knowledge and training on torque services and repairs, allowing PERSAS to continually provide a competitive edge to our service.
To work with a business committed to quality management and certification, as well being able to offer competitive prices on a range of products, get in touch today.